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Leaders are born. We just handle the fine tunin'.A note from Joe:"We are truly in the people business. Our product happens to be food." Over the years, this statement has become very clear as we see what outstanding people can do for our company. From the dishwasher position to our chief operating officer, the professional development of the human being has been the key to our growth for more than 30 years. As we study other companies and organizations, it has become quite apparent that we have a truly remarkable culture, which is the heart of our company. Our mission statement begins with the words "We are a caring family." Those words mean "it's not just about corned beef and pastrami." We are interested in developing our people in all walks of life: spiritually, physically, and taught by Executive Management Team management and the Ownership group. You will be inspired as the instructors walk through each Core Value, illustrating them with stories and anecdotes from "the old days." There is a great deal of reflection time as well as experiential exercises that allow you to practice the philosophies and models that have gotten us to the successful place we are today. Enjoy both the outstanding food and camaraderie during your stay in the beautiful surroundings. Joe Tortorice Leadership Institute Mission: Our company mission statement is "We are a caring family, doing whatever it takes to serve quality food in a warm, friendly environment." Our Leadership Institute mission statement complements it: "Developing better human beings through the teaching of our Core Values." All L.I. events are derived from one or more of our Core Values. To enhance our being "caring, warm, and friendly," our L.I. was created to further develop our people as persons! And, to support our CEO's vision of being culture-driven, people-focused, and sustainable. Human capital is indispensable. L.I. workshops are integrated into manager's overall goals and professional development plans. Our current and future L.I. offerings are designed to continue to grow, in our industry niche, an UN-matchable culture. In 2006, we celebrated 30 years of a people business serving deli-cious food. We believe our L.I. will make a significant contribution to our success over the NEXT 30 years! Core Values: Building a Legacy that Lasts.
Timeframe: 2 days
Eligibility: All managers and employees
Description: A very fun and interactive course taught by our Executive Management Team and the Ownership group. You will be inspired as the instructors walk through each Core Value, illustrating them with news, trends and stories from “back in the day.” There is a great deal of reflection time as well as experiential exercises that allows you to practice the philosophies and models that have gotten us to the successful place we are today. Enjoy both the outstanding food and camaraderie during your stay in the beautiful surroundings.
Emotional Intelligence 202: The Art of Leading with Maturity
Timeframe: 1.5 days
Eligibility: GM, Executive level and Corporate Leadership and referrals
Description: Have you ever said something you regretted? Do you wish you could get better results through more effective conflict management? Do you know how to control your emotions and use them to improve your business relationships and outcomes? This class does all of that and more. Taught by the very highly respected teacher and trainer, Frank Acuff, this class utilizes tools designed to identify your personal communication and conflict resolution styles. It also teaches the basics of positive and effective communication, self-awareness and self-regulation. You will achieve better results through stronger relationships after taking this class.
Marriage Matters: Strengthening the Bonds through Reconnection.
Timeframe: 3 days, 2 nights
Eligibility: All Married Couples
Description: This wonderful class, taught by Charlie Balsam, our Leadership Institute Director, is designed to give you a break from the hectic world so you can stop and appreciate your spouse. A lot of times, we get so busy that we forget to say, “I love you” to the ones that matter most. This class explores communication, conflict resolution, intimacy and supplies you with resources that will continue to strengthen your bonds. Set in beautiful, quiet spaces, couples will enjoy class time, private time, spiritual time, candle light dinners and a wonderful opportunity to get away and reconnect.
Ethics 20: Managing the right way when no one is looking!
Timeframe: 1.5 days
Eligibility: All Managers
Description: Can a business enterprise be run ethically and still make a profit? You bet. But what are the challenges - everyday or extra difficult - of managing and treating employees and customers ethically? This workshop will explore the very roots of ethics and look at moral decision-making using tough case studies, group interaction and lecture. Taught by Charlie Balsam, this class dives into recent, unethical, management practices and challenges the thought that business and ethics cannot co-exist. This is a deep, insightful and rewarding class.
Team Building 202: Building stronger teams and relationships.
Timeframe: 1.5 days
Eligibility: Any team that wants to become more effective.
Description: Does your group use conflict to get results? Does everyone on the team trust each other? Does the team work together to achieve results? This workshop, taught by Charlie Balsam and Jamie Cohen, is very interactive and informative. You will explore the dynamics of highly effective and highly in-effective teams. You will identify how your team currently works together, communicates and resolves conflicts allowing the group to improve in all areas. The instructors will provide you with the tools to improve communication and a safe environment to open up, be honest with each other and build stronger personal relationships. “Tough love” will never be mentioned. We promise.
Harvard Manage Mentor: Developing tomorrow’s M.U.M.s and Directors
Timeframe: on going
Eligibility: Nominated managers and corporate staff
Description: This ongoing training utilizes modules created by Harvard School of Publishing and are designed specifically for the restaurant industry. Facilitated regionally, those people who have been nominated meet every 6-8 weeks and discuss the assigned modules that comprise the Core Competencies. These include Managing People, Customer Focus, Creativity and Innovation, Leadership, Strategy, Personal Integrity, Teamwork, Business Acumen/Managing Results, Communication, Change and Self Development. The class is facilitated by certified, internal instructors and utilizes frank discussion as well as hard paper tools and real time, online training to ensure development.
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